JD Prestige Cars ('the Company') agrees to hire to the customer ('the customer') the vehicle(s) upon the following terms and conditions: -
1.1 The hire charge is payable in full 7 days
before the booking. The Company will issue a receipt and detailed
confirmation of the hire upon request; otherwise an email confirmation
will be issued. The customer is responsible for checking the details
contained in the confirmation and for bringing any errors to the
immediate attention of the Company.
1.2 Subject to clause 2 below, the hire charge
is strictly non-refundable except in circumstances where the Company,
due to causes beyond its control, cancels or, at its absolute discretion,
agrees to cancel the hire.
1.3 A deposit must be paid agreeable with the company and customer,
at the time of booking, unless it is within 7 days of the hire
date. In this situation full payment will be required immediately
and will be non- refundable subject to
2.4.
2. In the event of a cancellation by the customer, cancellation
charges shall be as follows: -
2.1 Cancellation after booking -
deposit is non refundable
2.2 Cancellation 46-90 days prior to
hire - refundable less 33% of the value of the trip
2.3 Cancellation
8-45 days prior to hire - refundable less 66% of the value of the
trip
2.4 Cancellation within 7 days of hire - non-refundable but
the Company, at its absolute discretion, may permit all or part
of such monies as shall have been paid to it by the customer in
respect of the cancelled period of hire to be applied to a future
hire from the company. 2.5 If the customer does not appear at the
time and place designated as the pickup point, all monies paid
will be non-refundable.
3. Force Majeure - The Company will use reasonable
means to ensure that the vehicle(s) arrives on time to begin
the hire and that it reaches its destination on time. The Company
will not incur any liability whatsoever in the event of any
delay due to causes or circumstances beyond its control. Instances
of this include Road closures, Road Accidents, Police Incidents,
Weather conditions, administrative errors, Vehicle Breakdowns,
this list is not exhaustive.
4. Unless instructed otherwise by the customer,
the driver will follow the route considered the most appropriate
on the day of travel. Our chauffeurs will do their best to follow
the best route and use the Sat-Nav the cars are equipped with,
but rarely; things may go wrong and directions can be misinterpreted.
JD Prestige Cars will not be held responsible or liable for
any implications this may cause, and if there is a delay we
may give extra time at the end of the journey to compensate
if needed.
6. The Company reserves the right (and delegates
to its Chauffeurs the right) to refuse to carry in any of its vehicles
any person who is thought to be under the influence of alcohol
or drugs and/or whose behaviour is considered to pose a threat
to the Chauffeur, the vehicle or the other passenger(s). The Company
will not tolerate any verbal or physical abuse directed to its
Chauffeurs or other staff, and will pursue the authorities for
prosecution if necessary.
7. JD Prestige Cars maintains a strict
non-smoking policy in all its vehicles.
8. Clients are responsible for any damage they
cause to the interior and or exterior of a Vehicle on hire to them,
and will be billed accordingly for any repair or valeting required
in order to reinstating the vehicle to its condition before hire.
The chauffeur will show the hirer and confirm the vehicle interior/exterior,
and its current state at the time of hire arrival if asked.
9. JD Prestige Cars will not allow the throwing
of coins or other objects near its vehicles or driving its vehicles
over objects of any sort, what so ever. If any damage is caused
to the vehicles the hirer will be fully liable and will forfiet
the deposit and hire money and the vehicle hire will be cancelled
immediately.
10. We may provide subcontracted vehicles
occasionally. These vehicles will be of a similar specification
to the one booked. We also reserve the right to change your
vehicle or chauffeur at any time if necessary, again the vehicle
will be of a similar specifiaction to the one booked unless
agreed otherwise with the client. We will always try to provide
the requested number plate but due reasons outside of our control
and due to point 3 above, we may not be able to provide the
original requested number plated vehicle.
11. If there are any changes or variations including
extra mileage to the journeys other than what was agreed at
the time of booking, the client will be charged extras in accordance
with the company pricing structure please ask for details. Normally
we charge £100 per hour hour for most cars except the RR Phantom
which is £150 for every extra hour over and beyond the
original duration agreed at the time of booking. Your booking
may also be subject to additional waiting time, car park charges
and congestion charging as discussed during your quotation or
journey if applicable.
12. Nothing contained in these terms and conditions
affect the Client's' statutory rights.
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